# CI System Runbook Triage guide for the local CI/CD system. Each entry: symptom → triage commands → fix → escalation. --- ## 1. Runner offline in Gitea UI **Symptom**: `http://10.10.20.11:3100/admin/runners` shows `local-windows-runner` as offline. Queued jobs stay pending indefinitely. **Triage**: ```powershell # Check service state Get-Service act_runner # Last 50 lines of runner log Get-Content 'F:\CI\act_runner\logs\act_runner.log' -Tail 50 # Check registration file is intact Test-Path 'F:\CI\act_runner\.runner' ``` **Fix**: ```powershell # Restart the service Restart-Service act_runner # Verify it came back online (wait ~10s then check Gitea UI) Get-Service act_runner | Select-Object Status, StartType # If service won't start, check NSSM log & 'C:\nssm\nssm.exe' status act_runner ``` If the `.runner` registration file is missing or corrupt, re-register: ```powershell cd F:\CI\act_runner .\act_runner.exe register --no-interactive ` --instance http://10.10.20.11:3100 ` --token ` --name local-windows-runner ` --labels "windows-build:host,dotnet:host,msbuild:host" ``` **Escalation**: If the runner restarts but goes offline again within minutes, check Event Viewer → Application for `act_runner` errors and inspect `F:\CI\act_runner\logs\`. --- ## 2. All builds fail in Phase 2 (VM clone / start) **Symptom**: `Invoke-CIJob.ps1` fails at Phase 2 with errors like: - `vmrun clone failed` - `vmrun start failed` - `Template VMX not found` - `Could not detect VM IP address` **Triage**: ```powershell # List all running VMs & 'C:\Program Files (x86)\VMware\VMware Workstation\vmrun.exe' -T ws list # Check template VMX exists and is accessible Test-Path 'F:\CI\Templates\WinBuild2025\WinBuild2025.vmx' # Check for orphaned clones that may be consuming disk Get-ChildItem 'F:\CI\BuildVMs\' -Directory | Select-Object Name, LastWriteTime # Check disk free space Get-PSDrive F | Select-Object Name, Free, Used # Check for a stuck vm-start lock from a crashed job Test-Path 'F:\CI\State\vm-start.lock' ``` **Fix** — by root cause: *Template VMX missing/moved*: check `GITEA_CI_TEMPLATE_PATH` in `F:\CI\act_runner\config.yaml`. *Parent VMDK locked* (VMware left a lock file after host crash): ```powershell # Stop all VMs & vmrun.exe -T ws stop 'F:\CI\Templates\WinBuild2025\WinBuild2025.vmx' hard # Delete lock files Remove-Item 'F:\CI\Templates\WinBuild2025\*.lck' -Recurse -Force -ErrorAction SilentlyContinue ``` *Snapshot missing* (`BaseClean` was deleted or renamed): ```powershell # List snapshots on template VM & vmrun.exe -T ws listSnapshots 'F:\CI\Templates\WinBuild2025\WinBuild2025.vmx' # Update GITEA_CI_SNAPSHOT_NAME in config.yaml to match the available snapshot name ``` *Disk full* (clone delta files need space): ```powershell # Emergency cleanup — remove all orphaned clones & 'N:\Code\Workspace\Local-CI-CD-System\scripts\Cleanup-OrphanedBuildVMs.ps1' -MaxAgeHours 0 # Then run retention & 'N:\Code\Workspace\Local-CI-CD-System\scripts\Invoke-RetentionPolicy.ps1' -AggressiveRetentionDays 3 ``` *Stale vm-start lock* (from a job that crashed without cleanup): ```powershell Remove-Item 'F:\CI\State\vm-start.lock' -Force Remove-Item 'F:\CI\State\ip-leases\*.lease' -Force ``` **Escalation**: If `vmrun clone` fails with exit code -1 even after clearing locks and confirming disk space, re-open VMware Workstation UI and check the template VM is intact and the snapshot is listed. --- ## 3. Builds are slow **Symptom**: jobs that previously completed in ~3 min now take 8+ min. Phase durations visible in `F:\CI\Logs\\invoke-ci.jsonl`. **Triage**: ```powershell # Check disk free space (below 50 GB = fragmented writes) Get-PSDrive F | Select-Object @{n='FreeGB';e={[math]::Round($_.Free/1GB,1)}} # Check active VM CPU usage (Task Manager or:) Get-Process vmware-vmx | Select-Object CPU, WorkingSet | Sort-Object CPU -Descending # Check VMnet8 NAT adapter status Get-NetAdapter | Where-Object { $_.Name -like 'VMware*' } # Parse JSONL for per-phase durations (requires jq or manual inspection) # Each phase has a 'start' and 'success' event — diff the 'ts' fields. Get-Content 'F:\CI\Logs\\invoke-ci.jsonl' | ConvertFrom-Json | Format-Table ts,phase,status ``` **Fix** — by root cause: *Low disk space → fragmented VMDKs*: run retention policy, then consider `vmware-vdiskmanager -d` to defragment the template VMDK. *High vmware-vmx CPU with many VMs*: reduce `capacity` in `config.yaml` from 4 to 2. *VMnet8 NAT bottleneck* (slow pip/nuget downloads inside VM): check `Services.msc` → `VMware NAT Service` is running. *NVMe saturation*: if the host NVMe is at 100% I/O (Task Manager → Performance → Disk), all four concurrent VMs are competing. Reduce `capacity: 2`. **Escalation**: Use `invoke-ci.jsonl` to identify which phase is slow across multiple jobs. Phase 1 slow = host git or network. Phase 2-3b slow = disk I/O. Phase 5 slow = build itself (not a CI infra problem). --- ## 4. Template VMX corrupt after host crash **Symptom**: After an unclean host shutdown, `vmrun clone` or `vmrun start` on the template fails. VMware Workstation shows the template in an error state. **Triage**: ```powershell # Try starting the template directly in VMware Workstation UI # If it reports "configuration file error" or "disk lock", proceed below. # Check for lock files Get-ChildItem 'F:\CI\Templates\WinBuild2025\' -Recurse -Filter '*.lck' # Check if backup exists Get-ChildItem 'F:\CI\Backups\' -Directory | Sort-Object LastWriteTime -Descending | Select-Object -First 5 ``` **Fix**: *Lock files only* (common after hard shutdown): ```powershell # Ensure no VMware processes are running Get-Process vmware*, vmrun -ErrorAction SilentlyContinue | Stop-Process -Force # Remove locks Remove-Item 'F:\CI\Templates\WinBuild2025\*.lck' -Recurse -Force # Test clone & vmrun.exe -T ws listSnapshots 'F:\CI\Templates\WinBuild2025\WinBuild2025.vmx' ``` *VMX or VMDK truly corrupt — restore from backup*: ```powershell # Stop all CI activity first Stop-Service act_runner # Identify latest backup $latest = Get-ChildItem 'F:\CI\Backups\' -Directory | Sort-Object LastWriteTime -Descending | Select-Object -First 1 Write-Host "Restoring from: $($latest.FullName)" # Replace template directory Remove-Item 'F:\CI\Templates\WinBuild2025\' -Recurse -Force Copy-Item $latest.FullName 'F:\CI\Templates\WinBuild2025\' -Recurse # Restart runner Start-Service act_runner ``` *No backup exists*: must re-provision the template from scratch. Follow `docs/WINDOWS-TEMPLATE-SETUP.md` → Fase A (Deploy) → Fase B (Prepare). Estimated time: 2-4 hours including Windows Update. **Escalation**: If VMware Workstation itself is damaged (rare), reinstall VMware and re-import the template VMX. The VMDK files survive a VMware reinstall as long as the disk is intact. --- ## Quick Reference | Symptom | First command | | ------------------------------ | ---------------------------------------------------------------------- | | Runner offline | `Get-Service act_runner`, then `Restart-Service act_runner` | | Phase 2 clone fails | `Test-Path F:\CI\Templates\WinBuild2025\WinBuild2025.vmx` | | Disk full | `Get-PSDrive F \| Select Free`; run `Invoke-RetentionPolicy.ps1` | | Stale lock | `Remove-Item F:\CI\State\vm-start.lock` | | Slow builds | Check `invoke-ci.jsonl` phase timestamps; check disk I/O | | Template corrupt | Remove `*.lck` files; if persistent, restore from `F:\CI\Backups\` | | Snapshot missing | `vmrun listSnapshots `; update `GITEA_CI_SNAPSHOT_NAME` | | IP collision | `Remove-Item F:\CI\State\ip-leases\*.lease`; lower `capacity` |